Courteous and Professional
Q: Do you believe you were treated courteously?
Q: Do you believe your telephone calls and emails were responded to timely?
Q: Do you believe your lawyer understood your needs and goals for the legal services to be provided?
Q: Were you completely satisfied with the legal services provided? What stood out to you about your experience with our firm?
A: Very much so. Joel's willingness to come to a remote site to prepare [client's] Will.
Q: If you had a need for legal services again, what about your experience with us would prompt you to contact us again?
A: Comfort that job would be done right, courteously, and professionally.
Q: If a friend or family member asked you for a recommendation to a lawyer, and you were to recommend The Beck Law Firm, LLC, what would you say to that person?
A: I have already referred a neighbor to Joel.
Q: Anything else we need to know?
A: [Client] really liked Joe. Thanks for your patience with her.